/* Tickzo UI - calm modern style for Reisen Norddeutschland */

:root {
    --rnd-surface: #ffffff;
    --rnd-surface-soft: #f8fbff;
    --rnd-border: #dbe7f3;
    --rnd-text: #13263f;
    --rnd-text-soft: #4f637d;
    --rnd-primary: #00a5e5;
    --rnd-primary-dark: #0284c7;
    --rnd-shadow: 0 10px 28px rgba(15, 23, 42, 0.08);
}

.tickzo-customer-center,
.tickzo-single-ticket,
.tickzo-ticket-replies,
.tickzo-reply-form,
.tickzo-ticket-form-container,
.tickzo-ticket-details {
    background: var(--rnd-surface);
    border: 1px solid var(--rnd-border);
    border-radius: 16px;
    box-shadow: var(--rnd-shadow);
    color: var(--rnd-text);
}

.tickzo-customer-center {
    padding: 22px;
    margin: 18px 0 28px;
}

.tickzo-cc-header {
    border-bottom: 1px solid var(--rnd-border);
    padding-bottom: 14px;
    margin-bottom: 14px;
    gap: 12px;
}

.tickzo-cc-title h2 {
    display: none;
}

.tickzo-cc-title p {
    margin: 0;
    color: var(--rnd-text-soft);
    font-size: 15px;
    line-height: 1.5;
}

.tickzo-cc-actions .tickzo-btn-primary,
.tickzo-ticket-form button[type="submit"],
.tickzo-ticket-form .tickzo-btn-primary,
.tickzo-reply-form .tickzo-submit-button {
    background: var(--rnd-primary);
    border: 1px solid var(--rnd-primary);
    color: #fff;
    border-radius: 10px;
    font-size: 14px;
    font-weight: 700;
    letter-spacing: 0.02em;
    text-transform: uppercase;
    min-height: 42px;
    padding: 10px 14px;
}

.tickzo-cc-actions .tickzo-btn-primary:hover,
.tickzo-ticket-form button[type="submit"]:hover,
.tickzo-ticket-form .tickzo-btn-primary:hover,
.tickzo-reply-form .tickzo-submit-button:hover {
    background: var(--rnd-primary-dark);
    border-color: var(--rnd-primary-dark);
}

.tickzo-cc-filters {
    gap: 8px;
    border-bottom: 1px solid var(--rnd-border);
    margin-bottom: 14px;
    padding-bottom: 12px;
    flex-wrap: wrap;
}

.tickzo-filter-btn {
    border: 1px solid #cddced;
    border-radius: 999px;
    background: #fff;
    color: #2f4766;
    padding: 5px 11px;
    font-size: 13px;
    font-weight: 600;
}

.tickzo-filter-btn.active {
    background: var(--rnd-primary);
    border-color: var(--rnd-primary);
    color: #fff;
}

.tickzo-cc-ticket-list {
    border: 1px solid var(--rnd-border);
    border-radius: 12px;
    background: #fff;
    overflow: hidden;
}

.tickzo-cc-list-header,
.tickzo-cc-ticket-row {
    display: grid;
    grid-template-columns: 3fr 1fr 1fr 1fr;
    align-items: center;
    gap: 14px;
    padding: 14px 16px;
}

.tickzo-cc-list-header {
    background: var(--rnd-surface-soft);
    color: #365272;
    font-size: 11px;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    border-bottom: 1px solid var(--rnd-border);
}

.tickzo-cc-ticket-row {
    border-bottom: 1px solid #edf3f9;
    text-decoration: none;
    color: inherit;
}

.tickzo-cc-ticket-row:last-child {
    border-bottom: none;
}

.tickzo-cc-ticket-row:hover {
    background: #f8fcff;
}

.tickzo-ticket-title {
    font-size: 17px;
    font-weight: 700;
    line-height: 1.35;
    color: #102741;
}

.tickzo-ticket-category {
    margin-top: 5px;
    display: inline-block;
    font-size: 12px;
    color: #4b647f;
}

.tickzo-cc-col-id,
.tickzo-cc-col-updated,
.tickzo-cc-col-status {
    color: #4d6480;
    font-size: 14px;
}

.tickzo-back-link-container {
    margin: 18px 0 12px;
}

.tickzo-back-link {
    display: inline-block;
    background: #fff;
    border: 1px solid var(--rnd-border);
    border-radius: 10px;
    color: #2d4868;
    font-weight: 600;
    padding: 8px 12px;
    text-decoration: none;
}

.tickzo-ticket-details > h2 {
    margin: 0;
    padding: 18px 20px;
    border-bottom: 1px solid var(--rnd-border);
    font-size: 30px;
    line-height: 1.3;
    color: #102741;
    font-family: "Playfair Display", serif;
}

.tickzo-ticket-meta {
    margin: 0;
    padding: 14px 20px;
    background: var(--rnd-surface-soft);
    border-bottom: 1px solid var(--rnd-border);
}

.tickzo-ticket-meta strong {
    color: #2a4768;
    font-size: 12px;
    letter-spacing: 0.06em;
}

.tickzo-ticket-content {
    padding: 18px 20px 20px;
    font-size: 15px;
    line-height: 1.65;
    color: #1c3554;
    white-space: pre-line;
}

.tickzo-ticket-replies,
.tickzo-reply-form {
    margin-top: 16px;
    padding: 16px;
}

.tickzo-ticket-replies > h3,
.tickzo-reply-form > h3 {
    margin: 0 0 10px;
    font-size: 18px;
    font-weight: 700;
    color: #122b48;
    border: 0;
    text-decoration: none;
}

.tickzo-reply-item {
    border: 1px solid #e4edf6;
    border-radius: 10px;
    padding: 12px;
    background: #fbfdff;
}

.tickzo-staff-badge {
    display: inline-block;
    padding: 2px 8px;
    border-radius: 999px;
    font-size: 11px;
    font-weight: 700;
    background: #e6f7ff;
    color: #0369a1;
}

.tickzo-ticket-form,
.tickzo-reply-form form {
    padding: 0;
}

.tickzo-form-group label {
    color: #173454;
    font-size: 14px;
    font-weight: 600;
}

.tickzo-ticket-form input[type="text"],
.tickzo-ticket-form input[type="email"],
.tickzo-ticket-form input[type="file"],
.tickzo-ticket-form select,
.tickzo-ticket-form textarea,
.tickzo-reply-form textarea,
.tickzo-reply-form select,
.tickzo-reply-form input[type="text"] {
    border: 1px solid #cad9e8;
    border-radius: 10px;
    background: #fff;
    color: #142d4a;
    font-size: 15px;
}

.tickzo-ticket-form textarea,
.tickzo-reply-form textarea {
    line-height: 1.55;
}

.tickzo-ticket-form input:focus,
.tickzo-ticket-form select:focus,
.tickzo-ticket-form textarea:focus,
.tickzo-reply-form textarea:focus {
    border-color: var(--rnd-primary);
    box-shadow: 0 0 0 3px rgba(0, 165, 229, 0.13);
    outline: 0;
}

.tickzo-no-tickets {
    color: #4f637d;
    padding: 34px 16px;
    font-size: 15px;
}

@media (max-width: 900px) {
    .tickzo-customer-center {
        padding: 16px;
    }

    .tickzo-cc-list-header,
    .tickzo-cc-ticket-row {
        grid-template-columns: 1fr;
        gap: 5px;
        padding: 12px;
    }

    .tickzo-cc-list-header {
        display: none;
    }

    .tickzo-ticket-details > h2 {
        font-size: 23px;
        padding: 14px 14px 12px;
    }

    .tickzo-ticket-meta,
    .tickzo-ticket-content {
        padding: 12px 14px;
    }
}

/* Final professional override (v3) */
.tickzo-customer-center {
    background: #ffffff !important;
    border: 1px solid #d6e2ef !important;
    border-radius: 16px !important;
    box-shadow: 0 12px 28px rgba(15, 23, 42, 0.08) !important;
    padding: 20px !important;
}

.tickzo-cc-title p {
    font-size: 15px !important;
    line-height: 1.55 !important;
    color: #344c69 !important;
}

.tickzo-cc-actions .tickzo-btn-primary {
    border-radius: 10px !important;
    background: linear-gradient(135deg, #12a9e8, #058dc8) !important;
    border-color: #058dc8 !important;
    box-shadow: 0 8px 20px rgba(5, 141, 200, 0.24) !important;
}

.tickzo-cc-list-header {
    font-size: 11px !important;
    letter-spacing: .08em !important;
    color: #355173 !important;
}

.tickzo-cc-ticket-row {
    padding: 14px 16px !important;
}

.tickzo-ticket-title {
    font-size: 18px !important;
    font-weight: 700 !important;
    line-height: 1.35 !important;
    color: #132e4f !important;
}

.tickzo-ticket-category {
    color: #55708d !important;
    font-size: 12px !important;
}

.tickzo-cc-col-id,
.tickzo-cc-col-status,
.tickzo-cc-col-updated {
    font-size: 14px !important;
    color: #466180 !important;
}

.tickzo-single-ticket {
    background: #ffffff !important;
    border: 1px solid #d6e2ef !important;
    border-radius: 16px !important;
    overflow: hidden !important;
    box-shadow: 0 12px 28px rgba(15, 23, 42, 0.08) !important;
}

.tickzo-ticket-details > h2 {
    font-family: "Playfair Display", serif !important;
    font-size: 30px !important;
    line-height: 1.28 !important;
    color: #112c4b !important;
    padding: 18px 20px !important;
    border-bottom: 1px solid #d6e2ef !important;
}

.tickzo-ticket-meta {
    background: #f6faff !important;
    border-bottom: 1px solid #d6e2ef !important;
    padding: 14px 20px !important;
}

.tickzo-ticket-meta strong {
    color: #2a4768 !important;
    font-size: 11px !important;
    letter-spacing: .08em !important;
    text-transform: uppercase !important;
}

.tickzo-ticket-content {
    background: #ffffff !important;
    padding: 18px 20px !important;
}

.rnd-ticket-brief {
    background: #f9fcff;
    border: 1px solid #d9e7f5;
    border-radius: 14px;
    padding: 16px;
}

.rnd-ticket-brief-intro {
    font-size: 13px;
    color: #5b7592;
    font-weight: 600;
    margin-bottom: 10px;
    text-transform: uppercase;
    letter-spacing: .06em;
}

.rnd-ticket-brief-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 10px 14px;
}

.rnd-ticket-brief-item {
    background: #fff;
    border: 1px solid #e1ebf6;
    border-radius: 10px;
    padding: 10px 12px;
    display: flex;
    flex-direction: column;
    gap: 3px;
}

.rnd-ticket-brief-label {
    font-size: 11px;
    font-weight: 700;
    color: #486687;
    text-transform: uppercase;
    letter-spacing: .06em;
}

.rnd-ticket-brief-value {
    font-size: 15px;
    line-height: 1.4;
    color: #153555;
}

.rnd-ticket-brief-note {
    margin-top: 12px;
    background: #fff;
    border: 1px solid #e1ebf6;
    border-radius: 10px;
    padding: 11px 12px;
}

.rnd-ticket-brief-note p {
    margin: 4px 0 0;
    color: #17395a;
    font-size: 15px;
    line-height: 1.5;
}

.tickzo-ticket-replies,
.tickzo-reply-form {
    border: 1px solid #d6e2ef !important;
    border-radius: 14px !important;
    background: #ffffff !important;
    padding: 16px !important;
}

.tickzo-ticket-replies > h3,
.tickzo-reply-form > h3 {
    font-size: 18px !important;
    font-family: "Playfair Display", serif !important;
    color: #132e4f !important;
    margin-bottom: 10px !important;
}

.tickzo-reply-form textarea {
    min-height: 130px !important;
    font-size: 15px !important;
    line-height: 1.55 !important;
}

@media (max-width: 900px) {
    .rnd-ticket-brief-grid {
        grid-template-columns: 1fr;
    }

    .tickzo-ticket-details > h2 {
        font-size: 25px !important;
    }
}

/* Custom dashboard template for [tickzo_tickets] */
.rnd-ticket-dashboard {
    background: #ffffff;
    border: 1px solid #d8e4f0;
    border-radius: 16px;
    box-shadow: 0 10px 24px rgba(15, 23, 42, 0.07);
    padding: 18px;
    margin: 18px 0 30px;
}

.rnd-ticket-head {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 14px;
    border-bottom: 1px solid #e1ebf5;
    padding-bottom: 14px;
    margin-bottom: 14px;
}

.rnd-ticket-intro h2 {
    margin: 0 0 3px;
    font-size: 23px;
    font-family: "Playfair Display", serif;
    color: #102740;
}

.rnd-ticket-intro p {
    margin: 0;
    color: #4f6580;
    font-size: 15px;
}

.rnd-ticket-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border-radius: 10px;
    border: 1px solid #d0dfec;
    padding: 10px 14px;
    text-decoration: none;
    color: #173a5f;
    background: #fff;
    font-weight: 700;
    font-size: 14px;
}

.rnd-ticket-btn-primary {
    background: linear-gradient(135deg, #0ea5e9, #0284c7);
    border-color: #0284c7;
    color: #fff;
}

.rnd-ticket-stats {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-bottom: 12px;
}

.rnd-ticket-chip {
    border: 1px solid #cddcec;
    background: #fff;
    color: #2d4768;
    border-radius: 999px;
    padding: 5px 11px;
    font-size: 13px;
    font-weight: 700;
    cursor: pointer;
}

.rnd-ticket-chip.is-active {
    background: #00a5e5;
    border-color: #00a5e5;
    color: #fff;
}

.rnd-ticket-chip span {
    font-weight: 600;
    opacity: .9;
}

.rnd-ticket-table {
    border: 1px solid #d8e4f0;
    border-radius: 12px;
    overflow: hidden;
}

.rnd-ticket-row {
    display: grid;
    grid-template-columns: 3fr 1fr 1fr 1fr;
    align-items: center;
    gap: 12px;
    padding: 13px 14px;
}

.rnd-ticket-row-head {
    background: #f5f9fd;
    font-size: 11px;
    text-transform: uppercase;
    letter-spacing: .08em;
    color: #385677;
    border-bottom: 1px solid #d8e4f0;
}

.rnd-ticket-item {
    text-decoration: none;
    color: #1a3555;
    border-bottom: 1px solid #edf3f9;
}

.rnd-ticket-item:last-child {
    border-bottom: 0;
}

.rnd-ticket-item:hover {
    background: #f8fcff;
}

.rnd-ticket-item strong {
    display: block;
    font-size: 18px;
    line-height: 1.35;
}

.rnd-ticket-item small {
    display: block;
    margin-top: 3px;
    font-size: 12px;
    color: #5c7490;
}

.rnd-ticket-status {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    font-weight: 700;
}

.rnd-ticket-status::before {
    content: "";
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: #94a3b8;
}

.rnd-ticket-status-open::before {
    background: #10b981;
}

.rnd-ticket-status-pending::before {
    background: #f59e0b;
}

.rnd-ticket-status-closed::before {
    background: #64748b;
}

.rnd-ticket-empty {
    padding: 22px 14px;
    color: #4f6580;
    font-size: 15px;
}

.rnd-ticket-login {
    border: 1px solid #d8e4f0;
    border-radius: 12px;
    background: #fff;
    padding: 18px;
}

@media (max-width: 900px) {
    .rnd-ticket-head {
        flex-direction: column;
        align-items: flex-start;
    }

    .rnd-ticket-row {
        grid-template-columns: 1fr;
        gap: 6px;
    }

    .rnd-ticket-row-head {
        display: none;
    }
}